Returns & Exchanges
We want you to be fully satisfied with your GymPin equipment; if your gear isn't the right fit for your training, you can return your items within 30 days of delivery. Please ensure all products are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely package the items in their original boxes, ensuring all pins, cables, or accessories are included to avoid restocking fees.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing