Frequently Asked Questions
Everything you need to know about GymPin equipment and your order.
What is a GymPin and how does it work?
A GymPin is a specialized weight stack adapter designed to allow you to add Olympic weight plates to your standard gym cable machines. Simply insert the pin into your weight stack as you would a normal selector pin, and slide your extra plates onto the protruding end to increase resistance.
Do you ship internationally?
Yes, we ship GymPin products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are GymPin products compatible with all gym machines?
Our pins are designed to fit the majority of commercial and home gym weight stacks. We offer different pin diameters (8mm, 10mm, and 12mm) to ensure compatibility. Please measure your current selector pin before ordering.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.